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FAQ

We know that \”it depends\” is not a good answer, so let us explain how the process works. The implementation of Blip involves legal and financial verification for contract signing, and then there is the onboarding of the tool with your team. Additionally, the official API verification for WhatsApp goes through a process with Meta. In other words, activation depends on both the responsible parties in your company and Meta. At every stage, you can rely on Blip to make the process as fast as possible!
With the official API from WhatsApp, you can connect unlimited agents once you have integrated it into the Blip platform. The number of attendants will be available according to the availability of the contracted plan.
Yes, you just need to have opt-in, i.e. the formal authorization from your customers, according to the GDPL (General Data Protection Law). This authorization can be an acceptance box in your forms or a \”yes\” from your client via WhatsApp, for example. Otherwise, it is a violation of WhatsApp\’s privacy and can lead to the blocking of your account.
Absolutely! With Blip, your company can leverage everything that WhatsApp has to offer to sell even more. Capture new customers, engage in sales and customer service on WhatsApp with a secure and comprehensive platform.
Daily Active Users (DAUs), also known as unique conversations, are conversations counted from the sending or receiving of any type of message via Blip between 12:00 AM and 11:59 PM of the same day. They are counted only once per channel, even if there is no response from the recipient. Unique conversations include human support (via Blip Desk) and active notifications, as well as messages from chatbots. Each plan has a quota for the number of unique conversations per month.
You can connect Blip to all major messaging channels: WhatsApp*, Instagram, Facebook Messenger, Telegram, Microsoft Teams, Google RCS, Google Assistant, Apple Messages for Business, Workplace Chat, email, and SMS. In addition, you can also integrate to your tools. *For WhatsApp usage, your company needs to have a valid website and comply with the platform\’s business policy.
By default, Meta requires a series of information to understand your company\’s operations. You need to provide certain details such as the company name, a valid website with a domain, and the brand logo, for example. To have a WABA (WhatsApp Business Account), we will also need a phone number.
Yes, we are official partners of Meta and we have the WhatsApp Business Solution Provider badge. This means that your chatbot is safe with us and we are authorized to create and manage official accounts. Always make sure to rely on solutions certified by Meta and check who the authorized partners are in the Official Directory.
It varies depending on your company\’s structure and your objectives with your chatbot! We have ready-made flows and integrations on our platform to facilitate usage, but if you need further customization and don\’t have a team for chatbot creation, we also have an ecosystem of partners trained by Blip to assist you in any market segment.
The procurement process consists of 4 stages: diagnosis and demonstration, commercial proposal, contract signing, and onboarding. In the first stage, one of our specialists will contact you, conduct a diagnosis of your needs, and demonstrate how our solutions can help you. Moving on to the second stage, we will present a personalized commercial proposal, and if the proposal is approved, the process advances to the contract signing stage. At the end of the process, we will start your onboarding journey, where you will learn, in a didactic way, how to use our solutions and achieve results.

Speak directly to our sales experts on WhatsApp: +55 (31) 3349-6201

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Curupira S/A – CNPJ 04.413.729/0001-40 – Takenet LLC – EIN 20-1131763 – Blipchat – RFC BLI2303017Q3