Apple Business Chat is a powerful way for your company to connect with customers using iPhone, iPad, Mac, and Apple Watch.

With Business Chat, your customers can easily get assistance, schedule appointments, request information, and complete purchases with Apple Pay, directly in their messaging app.

This contact happens as easily as sending messages to friends or family.

Did you know? There are more than 500 million active Apple Pay users.

Apple Pay is pre-installed on all iPhones and users can choose not to set up the payment solution.

However, around half of all iPhone users actively use Apple Pay, according to Loup Ventures.

This is because Apple users are very loyal to the brand and trust the big tech’s official channels. 

Apple’s method of communication offers consumers trust, security, and a set of shared beliefs, inspiring people to purchase from the company.

The Apple user’s frequency of consumption is high, which results in a higher average ticket.

How does a customer find Business Chat?

Discovery facilitated by entry points

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When you click on a registered phone number, whether in the browser search bar, or in a text message, for example.

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Simply search for the company name in the system search bar.

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By the company's channels, such as website and social media profiles.

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Through QR codes.

All this without Apple charging for active or receptive messages.

Opt-in

When the customer starts the conversation. After the first contact, it is possible to interact with him/her several times.

Opt-out

When the customer deletes the Chat from the messages. After that, it is not possible to interact with the customer until they have repeated the opt-in flow.

Offer a rich experience to your customers

Use native features of Apple Messages for Business

Apple Pay

The customer makes the payment without leaving the conversation and can choose from several.

Rich links

Target links to specific pages on your company's website. The Rich link images can be registered by you, demonstrating the security of the link.

List picker

Create menus of services and products highly customizable.

Time picker

The pick-up time payment methods.

Authentication

Secure process of authentication between user and company.



Engage your customers with high personalization of your company's contacts.

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Apple Messages for Business on the Blip Platform

Take your company even further

Blip is officially supported by Apple to provide the chatbot and Smart Contacts service.

Our platform offers everything your company needs to go beyond and increase conversion and audience engagement on Apple Messages for Business.

In it, you’ll find many possibilities and resources for creating believable and efficient experiences throughout the customer journey with your company.

Offer the best experience to your customers on their favorite Apple devices.

Check out Blip's applications that guarantee you the best experience in Business Chat.

Have the quick launch, a template pre-approved by Apple, which provides quick and simplified entry into the channel, with the possibility of personalized messages.

Build your smart contact in a visual and intuitive interface that doesn't require any code, with Blip Builder.

Integrated with the market's largest AI providers. Analytics hub for data analysis.

Union of automated and human service, with Blip Desk.

The best and biggest companies count on our solutions.

About blip

Blip has more than 20 years of experience in creating great communication experiences between companies and people, and Apple Messages for Business will be no different.

Take the next step to delight the most loyal and engaged users in the market.

Speak directly to our sales experts on WhatsApp: +55 (31) 3349-6201

R. Sergipe. 1440 – Savassi – Belo Horizonte – MG | Alameda Vicente Pinzon, 54 – Vila Olímpia – São Paulo – SP

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Curupira S/A – CNPJ 04.413.729/0001-40 – Takenet LLC – EIN 20-1131763 – Blipchat – RFC BLI2303017Q3