The gelato brand Bacio di Latte wanted to increase brand awareness through a marketing action that emphasized an organic engagement. The idea was to celebrate Valentine’s Day, and the month of love, which in Brazil is celebrated in June. And so, “Gelato Elegante” was created – a digital version of “correio elegante” (something like cheeky mail), a popular game at June festivals. Gelato Elegante was exchanged between contacts via Facebook Messenger. Messages that got a positive reply signaled a match and both people were given a free gelato voucher that could be redeemed in any store. Developed on Blip platform, the solution was fully automated and achieved impressive results. More than 1 million people were impacted, with over 25,000 of them through organic reach. More than 64,000 vouchers of Gelato Elegante were sent out. In the stores, the numbers were also huge: more than 3 tons of gelato were distributed in a single day. Currently, the brand also uses Blip solutions in other message channels, such as Apple Business Chat.
